How we’re working on yours order while taking precautions for COVID-19.

As we all adapt to a "new normal" in the face of the world’s unified efforts against COVID-19, we’re working hard to keep you and our employees safe and comfortable while shopping with us. With the impact of the Coronavirus changing daily, we’re adapting daily, too, and have taken the following steps to keep things running as smoothly as possible.

  • In accordance with the latest state and federal guidelines on reopening businesses, some of us are back in the office while others are working from home, and our production facilities are working overtime to reduce delays on some orders due to recent slowdowns as a result COVID-19
  • We are in daily contact with all of our manufacturing facilities, shifting and prioritizing production among them as needed to keep orders on track per the estimated lead times noted on each product page on our website.
  • We’ll also continue to send you regular updates on the status of your order You can also track your order here on our site at any time.
  • As always, we’re here to answer any questions you have. Please feel free to call us at (877) 707-0775 during our normal business hours from 8 AM - 3:00 PM CT Monday - Friday.
We’re so fortunate to have the best customers in the world, and greatly appreciate your patience and understanding during this time. We remain committed to providing you with any assistance you need. While we work through this together, please, stay safe and healthy out there!

Your friends at Biokoma Dried Herbs
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